QuickBooksIntegration

Trade exemptions
that are right
before you invoice.

Home office with a burl desk and pink grasscloth walls, by Caitlin Kah

Credenza keeps every trade customer in QuickBooks in step with the resale certificates behind them—so the taxable setting, the resale number, and the states it rests on are already correct when the invoice goes out.

Connect in a click · Your customers and the certificates already attached to them come in · Your invoices come back as trade program revenue.

Why connect them

Exempting a customer is a tax decision. It shouldn’t live in someone’s memory.

QuickBooks is where the invoice is raised, so it is where the exemption has to be right. Credenza holds the certificate, the states it covers, and the date it lapses—and writes that onto the customer record your team bills against, so the decision is on the page instead of in a folder someone has to go and check.

Every ambiguity resolves toward charging tax. Over-collecting is a line-item override your accountant can make in a moment; under-collecting is exposure you carry into an audit years later.

Customer
QuickBooks
Filed under
QuickBooksHayes & Howe Design
Nina Howe
Taxable
No
Resale no.
ST-8471193
Notes
--- Credenza (managed) ---
Tax status as of 2026-08-30: EXEMPT (resale).
Certificates on file: NY · CT · FL
View certificates: trade.usecredenza.com/vendor/firms/…
--- end Credenza ---
Anything your own team has written in Notes stays exactly where it is.
What the integration does

Your books already know your trade clients.
Credenza makes them right.

Your customer book, as you keep it

Credenza reads your existing QuickBooks customers and files them the way your team already works—designers under the firm they work for, projects and your own internal records left out of it. You choose which customer types come in, and you see the counts before anything is written.

Certificates you already hold, read and filed

Resale certificates attached to those customers are opened and read for the state they cover, the number on them, and the date they lapse, then filed against the right client. Other business documents are recognized for what they are and left alone.

A taxable flag that keeps itself current

When a designer is approved, when a certificate arrives, expires, or is replaced, Credenza updates the customer record. The reason, the covered states, and the date it was last checked sit in Notes—beside whatever your team wrote there, which is never touched.

From connection to invoice

Nothing is written to your books
until you have seen it.

Import clientsfromQuickBooks
Which customers should we bring in?
These are the customer types in your QuickBooks. Most vendors import their companies and leave individual retail customers out.
Trade418
No customer type399
Retail381
Wholesale42
Customers in QuickBooks
1,240
Importable across all types
Before you narrow it down below.
615
Skipped: no email address
Add an email in QuickBooks and import again to include them.
128
Skipped: your own records
Your own sample and project records aren't clients.
103
Skipped: jobs, not people
Sub-customers with no contact name: projects rather than clients.
62
61 certificates attached to those customers in QuickBooks.
We’ll read each one and file it against the right client. This takes a few minutes—we look at every document rather than trusting its filename.
01

Connect QuickBooks.

One click from your Credenza dashboard. Nothing to install, nothing for your bookkeeper to configure, and you can disconnect whenever you like.

02

Look at your book before you import it.

Credenza shows you what it found and what it would leave out—retail customers, archived records, jobs rather than people—so you decide what counts as a trade client.

03

The certificates on file are read.

Every document attached to those customers is read for what it actually is, rather than trusted by its filename, and filed with the state and expiration date it carries.

04

After that, it maintains itself.

Approvals write the customer in. Expirations take the exemption back off. Your invoices come back to Credenza as trade program revenue.

Hayes & Howe Design · Orders
fromQuickBooks
Orders
14
Trade revenue
$212K
Avg order value
$15.1K
Invoice 1184Aug 26
$18,400
Invoice 1161Jul 09
$6,250
Invoice 1147Jun 21
$31,900
Invoice 1102Apr 14
$9,780
Every invoice opens back in QuickBooks, where it was raised.
The other direction

Your ledger is the truest record of the program. Credenza reads it back.

Invoices raised in QuickBooks come back to Credenza each night and land on the firm that placed them—including the firms holding several customer records in your book, which a name-matched export never gets right.

That is what puts trade revenue, per-firm lifetime value, and spend-based tier upgrades on real numbers and powers customer segmentation.

Use cases

The questions your books
can’t answer on their own.

Exempt in your books, nothing on file

The customers sitting non-taxable in QuickBooks with no live resale certificate behind them. It is the first thing an auditor asks to see, and until now the only way to find them was to open records one at a time.

A certificate that lapses mid-season

Certificates expire on their own schedule, and some states reset every December. Credenza tracks the date, asks the designer for the replacement, and takes the exemption off the QuickBooks customer if it doesn't arrive.

Coverage that stops at a state line

A designer registered in New York buying for a project shipping to Texas is not exempt in Texas. Credenza compares their resale certificate posture against your nexus states, and says so on the record your team bills against.

A firm, not an inbox

Design firms buy through several people, and your book already knows it. Credenza files each designer under their firm, so you invoice the person who ordered while seeing the whole firm's history and certificates behind them.

Reference

Frequently asked questions

It keeps the customers you invoice in step with the trade program behind them. Credenza holds each firm's approval, their resale certificates, and the states those certificates cover, and writes that onto the matching QuickBooks customer: whether they are taxable, the reason, their resale number, and a dated summary in Notes that an accountant can read. It works in both directions—the customers and certificates already in your QuickBooks come into Credenza, and the invoices you raise come back as trade program revenue.
Living room by Marea Clark Interiors
Get started

Invoice your trade accounts with the exemption already right.

Connect QuickBooks from your Credenza dashboard and see your own book first—what would come in, what would stay out, and which certificates you are already holding.

Get started